INDEPENDENT SUPPORT
You do not have to work everything out alone. These independent services offer information, support or routes into therapy.
Support for dependence on benzodiazepines, Z-drugs and opioid painkillers, including telephone support and therapy. Some options involve contributions or private fees; check costs and suitability directly.
Support line: 10am–4pm. Not staffed on bank holidays; check current availability with the service.
Contact PostScript360Confidential advice about drugs for individuals and families. The telephone advice line is available 24 hours a day, seven days a week. Calls may be charged by your provider and can appear on your bill.
Text FRANK: 82111 · Standard text rates apply.
Contact FRANKDrug and alcohol advice and access to local support. Check the service finder for availability and eligibility in your area. Support with benzodiazepines can help you discuss safer next steps.
Find support with WithYouA self-referral route for anxiety and depression in England. Eligibility and waiting times vary by service; this referral route is not UK-wide.
Find NHS talking therapiesFree emotional support by telephone, day or night, including when you feel overwhelmed or suicidal. This is emotional support, not a prescribing or detox service.
Contact SamaritansInformation to support a conversation with your clinician about continuing, reducing or stopping a benzodiazepine or Z-drug. It does not replace individual medical advice.
Read the NICE decision aid (PDF)The BABCP public directory lets you look for accredited cognitive behavioural therapy (CBT) practitioners, including those offering remote sessions. Check a practitioner’s current status, relevant experience, availability and fees before arranging care.
This is an independent directory, not a First Reach referral arrangement.
Talking therapies can help you explore feelings, habits and coping strategies. A therapist or helpline cannot replace the medical assessment, prescribing decisions or monitoring you may need.
First Reach’s therapy and referral arrangements are not yet confirmed. Before any future referral, you should know who provides the care, who pays and what information will be shared.
Do not stop benzodiazepines abruptly. Stopping suddenly can cause serious withdrawal symptoms, including seizures. Speak with your prescriber about any change and the support you need.
Read WithYou’s benzodiazepine guidanceCall 999 if someone has severe breathing difficulties, cannot be woken, is having a seizure, or there is an immediate danger to life. Do not wait for a clinic appointment.
For emotional support, call Samaritans free on 116 123, any time.
Recognising an overdose: WithYou guidanceIndependent service information checked 25 September 2026. Check the linked providers for current details.